Uerosdoll
Refund & Cancellation Policy
Adults-only information for private shopping, material comparison, discreet packaging, customization, and support.
Refund & Cancellation Policy
In-stock and customized products have different cancellation rights. Once custom production begins, changes or cancellation may be limited. Hygiene-sensitive items that have been opened or used may not be returnable except where required by law.
Damage or incorrect shipment
Contact support promptly with the order number, shipping label and clear photos. Keep all packaging while the case is reviewed.