Uerosdoll
Refund & Cancellation Policy
Adults-only information for private shopping, material comparison, discreet packaging, customization, and support.
Refund & Cancellation Policy
In-stock and customized products have different cancellation rights. Once custom production begins, changes or cancellation may be limited. Hygiene-sensitive items that have been opened or used may not be returnable except where required by law.
Damage or incorrect shipment
Contact support promptly with the order number, shipping label and clear photos. Keep all packaging while the case is reviewed.
Merchant Information
This policy is provided by DONGGUAN UHOME IMP AND EXP CO., LTD., Unified Social Credit Code 91441900MAETY7RT2G, Room 1101, Building 2, No. 2 Xihu Hot Spring South Road, Shilong Town, Dongguan City, Guangdong Province 523000, China. Contact [email protected] for refund or cancellation requests.